Social impact

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Addressing inequality in all its forms and supporting the inclusion of all people – whatever their gender, socioeconomic background or age – is a key part of the work we do. We are committed to the respect of human rights and believe that our social impact promotes sustainable growth and businesses, and benefits the wider community.

Gender and inclusion

We support our clients across all sectors to diversify their workforces, offering high-quality local training, improving access to finance, creating opportunities for employment and promoting equitable access to key services.

In 2018, the Bank signed over 50 projects addressing gender, youth and regional inclusion. Nearly two-thirds of these projects had a specific focus on gender equality, while the others sought to enhance access to employment, skills and services for young people, refugees, and other groups.

Key achievements

0 women
trained in new skills
women entrepreneurs trained in key entrepreneurial skills development courses, ASB
advisory projects with women-led SMEs undertaken, ASB
women enrolled in the mentoring programme, ASB
0 + youth
Syrian refugees trained at Abdali Mall, Jordan
local women and men in the more underserved regions
received training and gained new skills
0 people
trained on gender-inclusive awareness and capacity-building
0 policymakers
capacity building, justice sector professionals and business representatives – Jordan gender TC
0 representatives
capacity building, from the government, EBRD clients, international financial institutions (IFIs), business associations and civil society – Tajikistan TC
0 staff
across three sites trained on anti-gender based violence concepts,
Tredas project
0 Regional Gender Champions
trained for Centerra, project

EBRD supports gender equality in Kazakhstan

Labour laws in Kazakhstan contain a Soviet-era list of jobs which women cannot hold, a situation largely unchanged in 40 years. The Minister for Labour and Social Protection signed a legislative order in 2018 to remove more than 75 roles from this list. Jobs now open to women include: bulldozer, grader and locomotive driver, asphalt and concrete worker, metal pourer, boilermaker, hoist operator, crane operator, mechanic and electrician.

EBRD closes youth gaps in Turkey

We are supporting Turkish retailer Migros to improve skills and employment opportunities for young people through its retail academy. At least 2,000 young people will be trained. Migros is also working towards redressing gender imbalances which persist in Turkey. Migros will also take part in our inclusion policy engagement in Turkey, including in the public-private sector steering group supporting the development of training and skills standards in manufacturing, retail and agribusiness.

Press release on

EBRD promotes skills development in Jordan

This year, we successfully launched the first Hospitality and Tourism Skills Council in Jordan, designed to bring together public and private sector representatives to design skills standards, and plan curricula and training programmes to support the development of skills required in the industry.

Press release on

Human rights


We are committed to the respect of human rights in our lending operations. We require clients, in their business activities, to respect human rights, avoid infringement on the human rights of others, and address adverse human rights risks and impacts. Our environmental and social standards integrate a broad range of human rights considerations related to the environment; health, safety and security for workers and communities; land acquisition and livelihoods; vulnerable groups; cultural heritage; and stakeholder engagement.

Our processes for environmental and social due diligence, impact mitigation and monitoring of projects, as well as our requirements for information disclosure and the provision of an independent accountability mechanism, are aligned with the corporate responsibility to respect human rights enshrined in the United Nations Guiding Principles for Business and Human Rights (UNGPs).

We are continuously improving our policies, processes and guidance in line with good international practice and our tools to identify human rights risks early in the project appraisal process.

Modern slavery

We understand the potential risks of forced labour and human trafficking via the investments we make, particularly where our investees rely on third-party contractors and supply chains. In December 2018 we, in collaboration with CDC, IFC and DFID, published a Good Practice Note offering our clients practical guidance to help identify and address forced labour risks.

Alistair Clark, Managing Director for Environment and Sustainability at the EBRD said: “Forced labour cannot be tolerated under any circumstance, but we recognise that tackling it can present an extraordinary challenge for our clients, especially where it occurs in lower tiers of supply and contracting chains.”

In 2018 we started working with a number of agribusiness clients in Central Asia to build capacity and better understanding of how to map suppliers and associated risks and develop measures to prevent or mitigate forced labour risks. This work will continue over the next year. 

We also delivered training to our colleagues working in our Resident Offices in Kazakhstan and Uzbekistan and laid the ground for technical cooperation aimed at improving local consultants’ capacity to conduct supply chain labour risk assessments in the region.

Gender-based violence

In April 2018, the EBRD released a joint statement as part of a group of 10 IFIs to reaffirm our commitment to prevent sexual harassment, sexual exploitation and abuse, both within our own institutions and in our operations. The statement recognised the important role IFIs play in both the example they set in their own institutional practices and in the standards they adopt in their projects and operations, and the group committed to further advance standards through a set of joint principles. During 2019, the EBRD will work with IFC and CDC Group to develop good practice guidance in a joint publication and deliver training both internally and externally to build capacity to identify and manage gender-based violence risks in our operations.

Retaliation guidelines

Respect for human rights means creating an environment where stakeholders can freely engage with us and with our clients. Civil society organisations (CSOs) and project-impacted stakeholders must be able to provide us with feedback, voice opposition, and raise concerns to ensure that environmental and social impacts in EBRD-financed projects are avoided, minimised or mitigated appropriately.

In 2018, we developed internal guidelines on the handling of allegations of retaliation for criticism and complaints related to EBRD projects and we will raise awareness among EBRD staff during 2019 to ensure their proper implementation.

“Forced labour cannot be tolerated under any circumstance, but we recognise that tackling it can present an extraordinary challenge for our clients, especially where it occurs in lower tiers of supply and contracting chains.”

Alistair Clark, EBRD Managing Director for Environment and Sustainability